Outbound

Predictive Dialer

Dials from a list and connects answered dials to agents. Using statistical algorithms, the waiting time of agents between calls is minimized, as well as the chance of someone answering when no agent is available.

Predictive dialer with Filters

It’s the same logic as Predictive dialing but you’re able to filter and only dial records based on a predefined database criteria.

Preview dialer

It presents the agent with the customer information, a record to view before dialing, so the agent can then choose to “Make Call’ or continue in a manual process.

Grid List Preview

Displays the full calling list so the agent can specify a record to call. Lists can be assigned to a single agent or a group of agents.

Dynamic ANI Display

Offers the ability to change what someone sees on their caller ID display when they receive a phone call.

Text-to-Speech (TTS)

Advanced speech synthesis systems extracting information from the back-end and converting it to relevant messages.

Cellphone Message Drop

Silently drops a pre-recorded voice message.

Campaign progressive staging

Roll prospects to the next stage of the closing process. Used in appointment setting Education and Healthcare.

Dynamic TPV ANI display

With TPV ANI Display we can also show the ANI of the caller on hold when calling a third party.

Vertical Dialer

Dials multiple numbers from a single record.

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Text-To-Speech

And that's in a single broadcast campaign. Stop imagining the possibilities, we make it possible now.

BROADCASTING

Announcements
Get the word out quickly, and within minutes. You can choose to leave your message on an answering machine, a separate voice message when they pick up, or both.

Surveys/Polls
Want to find out what is happening in the REAL world? What issues are of the most concern to the most people? And how do they feel about those issues? We tabulate poll results in real time, perfect for TV and radio stations!

Fast Track
Your constituents and prospects now have the ability to respond to your calls with the push of a button which is excellent for fundraisers pledges, collecting information, or talking with your constituents to get that vote for the next upcoming election.