Telemarketing: Consumer

Predictive Dialing with High Ratios

Up to 100:1 dial ratio. Highest dial penetration in the industry. And keep your drop call ratios low with CSS Impact's state of the art algorithm.

Predictive dialer with Filters

It’s the same logic as Predictive dialing but you’re able to filter and only dial records based on a predefined database criteria.

Text-to-Speech Message Broadcasting

Our advanced speech synthesis system converts any text into a spoken message. Essential to automate payment or contact reminders.

Broadcasting

Get the word out quickly, and within minutes. You can choose to leave your message on an answering machine, a separate voice message when they pick up, or both.

Multichannel Agent

Turn your contact center into a multichannel powerhouse, with agents being able to take calls, interact via text messages or chat with contacts. All from the same platform.

Campaign progressive staging

Roll prospects to the next stage of the closing process. Used in appointment settings like Education and Healthcare.

New Lead List on the Fly

With most systems, you would have to export records, clean them up and, re-import. With our lead extractor, you can do that within the platform.

Dynamic ANI

Offers the ability to change what contacts see on their caller ID when they receive a phone call.

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Up to 2 million text-to-speech messages per hour

And that's in a single broadcast campaign. Stop imagining the possibilities, we make it possible now.

 

BROADCASTING

Announcements
Get the word out quickly, and within minutes. You can choose to leave your message on an answering machine, a separate voice message when they pick up, or both.

Surveys/Polls
Want to find out what is happening in the REAL world? What issues are of the most concern to the most people? And how do they feel about those issues? We tabulate poll results in real time, perfect for TV and radio stations!

Fast Track
Your constituents and prospects now have the ability to respond to your calls with the push of a button which is excellent for fundraisers pledges, collecting information, or talking with your constituents to get that vote for the next upcoming election.